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Issue No.55

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This article is reproduced with permission from
Normandy Advisory Services Sdn. Bhd (Licensed Investment Advisor)
15th Floor Menara Multi-Purpose, No 8 Jalan Munshi Abdullah, 50100 Kuala Lumpur
Tel : 03 - 469 5560 Fax : 03 - 294 5561


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"The cutting-edge technology has fundamentally changed the way we manage and invest our money"



The rapid pace of change and development in the technology has been startling. The internet, something which was unheard of a few years ago, has started to affect everyone's life. In the office kitchen, coffee shop, on the golf course, etc, everyone from all walks of life, is talking about the internet.

From a financial perspective, computers and the internet have opened the door to financial information and online investing. Even college students are fascinated with some of the stockmarket trading games found on the internet. America Online alone maintains more than six million on-line portfolios and deliver more than 60 million stock quotes daily.

The most promising feature of the internet is the way investors can access and manage information - one of the keys to successful investment. The transmission of information has become so efficient that expensive financial resources and trading facilities which previously was accessible only to brokers, fund managers or high networth individuals can now be made available to individual investors at relatively low cost.

Online investing can save banks and investment houses huge amounts of money in overhead costs. Growing number of financial institutions are now providing online support services to their customers - some have even come up with their own banking and investment websites.

In the more advanced countries, it is possible to both manage your financial resources and invest electronically. Individual investors are able to download information easily into their personal portfolio program, made available by the fund managers or bankers.

More and more people are beginning to realize the importance of learning to protect themselves and investing for their future. In the past, they had to refer to their brokers for information or read up outdated information from the papers. Now they can turn to the internet for the latest financial information on the stocks they are interested in.

Some websites are even interactive in that it allows active communication between the investor and the computer. For investors, online trading is fast, convenient and economical. "More importantly, I can actually see the status of my trades instead of having my broker tell me over the phone", said one online investor.




Mayumi and Don are the new breed of investors in the U.S. seeking convenience, control, and cost-savings by investing through the internet. A year ago, Mayumi got stuck when the broker who had been servicing her for the past five years left and no one followed up her account.

That was when she decided to open an account with an online broker offering online stock trading facility for private investors. "I have always been into computers and playing with the internet is nothing new to me" she said.

Her knowledge in stocks coupled with some help from her friends made it easy for her to trade on her own account through the internet. "No more screaming at my stock broker" she continued. Ever since she decided to trade electronically, she has used three different brokers, switching to whoever can offer lower prices, greater convenience or extra services.

Don, a chartered accountant is convinced that trading through an electronic broker promotes flexibility especially in terms of cost. "To me, cost is an important determinant in my investment decision" he explained. He trades very frequently and paying a flat or low commission is critical.

Every morning before the sun rises, he will hook on the computer to check his account balance. "During trading hours, I can update stocks with just a "click". "I track the gains or loss in each of the stock every 15 minutes when the market is running hot" he explained. "It is quite fun acting as your own fund manager being totally in control of your own money although it is a very hectic job".



For some stock investors, investing online may be more than just a click. Although investors are more likely get through to a computer than a traditional broker, experience shows that things may not be as smooth as it appears especially during days when calls swell to more than double the normal volumes.

Timely information and personal monitoring are the main reasons why smaller investors are flocking into cyberspace investing. Be aware though that monitoring the trades closely takes a lot of time. Sitting face-to-face with the monitor may not be easy for some. Another road block is security. Investors worry that somebody - a hacker, could interrupt in their trades, change the transaction amount or tap your funds. While there is no guarantee that this will not happen, online brokers are constantly working to improve security.

Some argue that invasion of privacy could also occur through a traditional broker where account statements may be photocopied or manipulated. "Even the phone calls can be tapped if the bandits want to" laughed Don. "The cutting-edge secure technology will make life very difficult for the hackers" he said. On the other hand, banks have enormous credibility attached to their online products and justifiably they want to protect it too.

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